Shipping, Swift Ship™ & Payments
What is the Swift Ship™ Merch Program?
The BTS ARMY CLUB Swift Ship™ Merch Program provides 1 – 3 day delivery* to ARMY in participating regions/countries. All Swift Ship products come with FREE SHIPPING 💜
*1 – 3 day deliveries are 99% guaranteed, the 1% exception happens when you live in a remote area where our channel fulfillment partners will find it logistically and physically hard to reach you. Even then, the 1% exception packages will still arrive much quicker than 2 – 3 weeks (3 – 14 days).
This list 👇 will be updated as soon as we know where Swift Ship™ takes longer than 3 days.
- Puerto Rico
Where will Swift Ship™ Merch be available?
Our channel fulfillment partners are able to roll this out for ARMY in the USA, UK, Canada, Europe & Australia. Unfortunately not every country will be eligible for the Swift Ship™ program because of logistical and physical shipment challenges.
Make sure you subscribe to our emails to find out when Swift Ship™ is eligible for your country/region.
Will every Merch in store be available for Swift Ship™ Merch?
Great question. No! Select Merch will have the words (Swift Ship™) in their product titles. This is how you will know where you can expect 1 – 3 days delivery.
In this example above ☝️, Swift Ship™ is eligible for ARMY in the USA only. You will see your country in (parentheses) like this to know if Swift Ship™ is eligible for your country.
Everything else without Swift Ship™ will still take the standard shipping time frame and shipping fees 👇.
Can I order Swift Ship™ Merch even if I'm not in the respective country?
Yes! You most definitely can. Keep in mind it will not take Swift Ship™ delivery speeds. It will take the standard shipping time frame and shipping fees.
Do you ship worldwide?
BTS ARMY CLUB is proud to offer international shipping WORLDWIDE!
We make use of a premium shipping service known as ePacket (which is delivered by USPS First Class delivery service). ePacket delivery gives customers end-to-end tracking at no additional cost, allowing them to easily monitor and locate their package on official websites.
How much does shipping Cost?
Orders over $50 are granted FREE SHIPPING . For orders under $50 there is a $8.95 fee in order to cover the shipping costs.
How long does shipping take?
With COVID-19 closures and delays, please expect slightly longer delivery times.
Depending on the destination of the package, customs, holidays, and other delays, shipping times may vary. On average, a package can take 10-25 days to arrive from the date of shipment.
This is pretty fast considering the amount of packages that are processed in bulk every day along the way to the destination, as well as the amount of stops one package goes through. Fortunately, all of this can be easily monitored thanks to our tracking service.
how do i track my order?
Once an order is placed with us, we will send you an email and a link to track your purchase at every step of the shipping process. A tracking code will be emailed to you as soon as your package leaves our warehouse.
To track your order and your shipments, please click on this link. You can also visit the bottom of our pages and click on “Track My Order”.
Please give it up to 7 days after placing your order. If the system still does not show any information AFTER 7 days, feel free to contact us at firstname.lastname@example.org anytime.
We now accept these currencies for payment: USD, CAD, EUR, AUD, NZD, GBP, CHF!
BTS ARMY CLUB provides you with secure and SAFE payments. You can pay with PayPal or with Stripe. Our shop is SSL and AES-256 Bit secured to keep all of your information private and anonymous. Your details are safe and third-parties have no access.
PayPal is the easiest way to make payments online. Once you have finished adding products to your cart, you may proceed to checkout and use the PayPal option. The service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, without sharing financial information.
PayPal is a trusted and secure online payment gateway, which is why we use it as our primary payment option on our store.
Stripe is a secure payment software which allows individuals and businesses to receive payments over the Internet. Stripe provides the technical, fraud prevention, and banking infrastructure required to operate on-line payment systems.
You have the option to pay with your Visa, MasterCard or American Express card, just simply enter your details and Stripe will do the rest.